Privacy

Who we are

LMY FabWorks ("LMY FabWorks," "we," "us") builds custom parts and related design help. Contact: [email protected].

What we collect

• Contact details you submit (name, email, optional company and notes).
• Job details (service type, quantity, material preferences, deadlines).
• Files you upload for quoting (CAD, drawings, images, PDFs).
• Quote decisions and related messages (approvals, questions, status history).
• Basic technical logs needed to run and secure the site (for example request timing and errors).

We do not ask for payment card numbers on this site until checkout is enabled.

How we use it

• Review your request and prepare a quote.
• Email you about the inquiry, quote, revisions, and job status.
• Manufacture or design the work if you approve a quote and we accept the job.
• Keep business records, prevent abuse, and improve our process.

Files and confidentiality

Customer CAD and drawings are treated as confidential. Access is limited to people working your job and to systems that store or scan uploads for security. We do not sell customer designs or contact lists.

Uploads are stored in private storage (not in a public website folder). Files may be scanned for malware before or after intake.

Sharing

We share information only when needed to run the business, for example:

• Email delivery providers used to send quote and status messages.
• Hosting and backup infrastructure that stores the application database and files.
• Shipping carriers or material suppliers once an order is in production (as required).
• When required by law or to protect rights, safety, or security.

Retention

We keep inquiry, quote, and file records for as long as needed to quote, produce, support, and meet normal business and tax record needs. You can ask us to delete a request that was never ordered; we may retain limited logs needed for security or legal obligations.

Cookies and accounts

Session cookies keep owner, staff, and optional customer accounts signed in. Quote requests do not require an account. An anonymous visitor cookie supports basic traffic counts and does not store your name or email.

Your choices

Email [email protected] to correct contact details, ask what we hold for your quote, or request deletion of an unused inquiry. We may need to verify you control the email on the request.

Changes

We may update this page as the product changes. The date above shows the latest revision.