FAQ
FAQ
- Do you guarantee 48-hour delivery?
- No. Some jobs can be manufactured in about 48 hours after the quote is approved and material is ready. Shipping is separate.
- Which plastics do you print?
- PLA, PETG, ABS, ASA, and TPU cover most of what we run today. If you need something else, ask and we will say whether we can source it.
- Do you offer laser cutting and welding?
- Fiber welding is available now. Sheet and laser cutting are coming soon. Send the job and we will tell you what we can take today.
- How fast do you reply?
- We'll review your request and aim to respond within one business day. That is an aim, not a hard guarantee — complex jobs or missing details can take longer.
- How does quoting work?
- Send files and the requirement through the quote form — no account required. We check process fit and shop load, then return a firm price before anything goes into production. An account is optional if you want to track quotes later.
- What files can I upload?
- .stl, .3mf, .step, .stp, .dxf, .svg, .pdf, .jpg, .jpeg, .png. Up to 10 files per request.
- Will you share my files?
- No. Drawings and CAD stay with your job and are used only to quote and manufacture your parts.